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IDProjectCategoryView StatusDate SubmittedLast Update
0002079GeoSetterImage Datapublic2020-02-16 21:202021-07-02 14:27
Reportertohis Assigned To 
PrioritynormalSeveritymajorReproducibilityalways
Status newResolutionopen 
Product Version3.5.1 
Target VersionFixed in Version 
Summary0002079: Can't save files having umlaut characters in name
DescriptionI built a new PC with UK-English Windows 10, and installed Geosetter 3.5.3 (portable) into it. When I try to geotag and save any image which has non-English characters in its name (Å, Ä, Ö for example), I get "Warning: Error opening file" and "Error: File not found" and the image will not be saved. See the attached image.

In thumbnails window the file names with umlauts are shown correctly, but in the error report these are shown as a tilted square with ? inside. Also, in some places the degree symbol ° (Alt-248) is shown as ? as well.

I have set the Windows locale to Finland, and the chcp command in cmd.exe shows the code page is 850 like expected.

I found the IPTC setting and tried ISO-8859-1 and UTF-8 instead of default ANSI, but this seems not to have effect on this issue.

For years I used Windows 7 and an older Geosetter 3.3.48 without this issue. I tried that old version again, but it's having the same issue in Windows 10. I also tried the newest Geosetter in a virtual Windows 7 in VirtualBox, and the issue was not present there.

So it may as well be a Windows 10 issue, however I haven't seen this kind of problem in any of my other programs (and some of them are very old).

There is a workaround by geotagging the images before renaming them with any non-English characters.
Steps To ReproduceHave two image files named test_AO.jpg and test_ÄÖ.jpg, and (optionally) a GPS data file containing the location for them. Select the images in Geosetter and press Ctrl-G to attach location data (or enter it manually), and then try to save the images. test_AO.jpg will be saved, but test_ÄÖ.jpg produces the error and will not be saved.
TagsNo tags attached.

Activities

tohis

2020-02-16 21:20

reporter  

geosetter_problem.png (159,107 bytes)
geosetter_problem.png (159,107 bytes)

heiko

2020-02-18 23:02

developer   ~0003797

I'm also using Win10 and have no problems to save files which have umlauts in the filename. You can see my settings for the "IPTC Character Coding" in the attached screenshot.

IPTC-Character-Coding.png (33,534 bytes)
IPTC-Character-Coding.png (33,534 bytes)

heiko

2020-04-16 23:46

developer   ~0003804

does this work for you? can I close this issue?

tohis

2021-06-26 11:30

reporter   ~0003859

Sorry for the delay. I have Latin I (ANSI) set and still having the problem. Actually, it may be ExifTool which isn't working right. As in that picture posted before, "ExifTool reported errors/warnings on 1 of 1 images" and "Error: File not found". Character encoding is messed up somewhere.

I downloaded newest ExifTool and placed it in the Geosetter\tools folder but it didn't fix the problem.

Then I typed exiftool -G -a åäöÅÄÖ.jpg on the command line - see the picture. Could this be a clue to what's going on? Apparently ExifTool finds the file named by non-English characters, but then warns about the encoding not specified. Then at the next line, the file name is already wrong, which leads to messed up characters and finally saving the file will fail.

exiftool_character_encoding.png (4,634 bytes)

heiko

2021-07-02 14:27

developer   ~0003861

I've just made a test with the file "ÄäÖö.jpg" and I've had no problems to save my changes.

Have you updated ExifTool.exe in the %AppData% directory?

Issue History

Date Modified Username Field Change
2020-02-16 21:20 tohis New Issue
2020-02-16 21:20 tohis File Added: geosetter_problem.png
2020-02-18 23:02 heiko File Added: IPTC-Character-Coding.png
2020-02-18 23:02 heiko Note Added: 0003797
2020-04-16 23:46 heiko Note Added: 0003804
2021-06-26 11:30 tohis File Added: exiftool_character_encoding.png
2021-06-26 11:30 tohis Note Added: 0003859
2021-07-02 14:27 heiko Note Added: 0003861