View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|0000974||GeoSetter||User Interface||public||2012-08-01 11:27||2012-08-05 20:49|
|Status||resolved||Resolution||no change required|
|Product Version||3.4.16 beta|
|Target Version||Fixed in Version|
|Summary||0000974: Map Options greyed out|
|Description||In the map window all options are greyed-out. Under the "Map" menu-tab only the choice "refresh" and "show errors" are not greyed out. |
"Refresh shows the last map used but does not offer entry into search field.
Show Errors gives "Could not complete the operation due to error 80020101:..."
This error occurred in the middle of a Geosetter session which had no problems up to this point.
Tried so far: uninstall / re-install application, install earlier (3.3.60) version, - all to no avail. It seems there is a hidden profile file somewhere which the application reads - if only I knew where this can be found.
|Additional Information||OS: Win 7/32|
|Tags||No tags attached.|
||the settings and some other data of GeoSetter is stored in the directory <AppData>\GeoSetter|
Thank you Heiko - I found the config.ini file under
I renamed it (thus creating a new *.ini file) but the problem persisted.
Now I have discovered that it must be a firewall issue - when connecting to the internet outside the corporate firewall everything works OK. Seems GeoSetter requires a port to be open which is closed in my work environment.
||As far as I know GeoSetter is only using HTTP (normally port 80, with a proxy the port differs).|
my corporate firewall allows outgoing traffic on Port 80 (http) and 443 (https) but no incoming traffic. There is no Proxy. Anyhow, since the problem is fully reproducible (corparate intranet: no map function, other internet access: no problem) I think I will simple limit my GeoSesster use to outside the office.
Thank you for your help!
|2012-08-01 11:27||Bert||New Issue|
|2012-08-01 21:40||heiko||Note Added: 0001818|
|2012-08-03 09:16||Bert||Note Added: 0001821|
|2012-08-04 21:25||heiko||Note Added: 0001827|
|2012-08-05 19:39||Bert||Note Added: 0001829|
|2012-08-05 20:49||heiko||Status||new => resolved|
|2012-08-05 20:49||heiko||Resolution||open => no change required|
|2012-08-05 20:49||heiko||Assigned To||=> heiko|