View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0000974 | GeoSetter | User Interface | public | 2012-08-01 11:27 | 2012-08-05 20:49 |
| Reporter | Bert | Assigned To | heiko | ||
| Priority | normal | Severity | major | Reproducibility | always |
| Status | resolved | Resolution | no change required | ||
| Product Version | 3.4.16 beta | ||||
| Target Version | Fixed in Version | ||||
| Summary | 0000974: Map Options greyed out | ||||
| Description | In the map window all options are greyed-out. Under the "Map" menu-tab only the choice "refresh" and "show errors" are not greyed out. "Refresh shows the last map used but does not offer entry into search field. Show Errors gives "Could not complete the operation due to error 80020101:..." This error occurred in the middle of a Geosetter session which had no problems up to this point. Tried so far: uninstall / re-install application, install earlier (3.3.60) version, - all to no avail. It seems there is a hidden profile file somewhere which the application reads - if only I knew where this can be found. | ||||
| Additional Information | OS: Win 7/32 IE: V8 | ||||
| Tags | No tags attached. | ||||
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the settings and some other data of GeoSetter is stored in the directory <AppData>\GeoSetter |
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Thank you Heiko - I found the config.ini file under C:\Users\My Name\AppData\Roaming\GeoSetter I renamed it (thus creating a new *.ini file) but the problem persisted. Now I have discovered that it must be a firewall issue - when connecting to the internet outside the corporate firewall everything works OK. Seems GeoSetter requires a port to be open which is closed in my work environment. |
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As far as I know GeoSetter is only using HTTP (normally port 80, with a proxy the port differs). |
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Heiko, my corporate firewall allows outgoing traffic on Port 80 (http) and 443 (https) but no incoming traffic. There is no Proxy. Anyhow, since the problem is fully reproducible (corparate intranet: no map function, other internet access: no problem) I think I will simple limit my GeoSesster use to outside the office. Thank you for your help! |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2012-08-01 11:27 | Bert | New Issue | |
| 2012-08-01 21:40 | heiko | Note Added: 0001818 | |
| 2012-08-03 09:16 | Bert | Note Added: 0001821 | |
| 2012-08-04 21:25 | heiko | Note Added: 0001827 | |
| 2012-08-05 19:39 | Bert | Note Added: 0001829 | |
| 2012-08-05 20:49 | heiko | Status | new => resolved |
| 2012-08-05 20:49 | heiko | Resolution | open => no change required |
| 2012-08-05 20:49 | heiko | Assigned To | => heiko |
