View Issue Details

IDProjectCategoryView StatusLast Update
0000687GeoSetterImage Datapublic2011-02-05 15:34
Reportergeertvercamer Assigned ToFriedemann  
PrioritynormalSeverityblockReproducibilityalways
Status resolvedResolutionfixed 
Product Version3.3.60 Release 
Target VersionFixed in Version3.4.12 Release 
Summary0000687: retrieving data from the web
DescriptionHi,

I read some other reports about this problem, but I haven't been able to use this feature for a few months now. So I would be very surprised that geonames.org would experience problems for so long a time.
Furthermore, using the demo links provided on http://www.geonames.org/export/web-services.html do work...

I'm willing to uninstall and re-install Geosetter (as it is a great tool) to see if this resolves the problem, but I don't want to loose my favorites.
Please let me know where I can find these.

Cheers!

Geert
TagsNo tags attached.

Activities

heiko

2010-11-16 22:03

developer   ~0001351

you can save all your settings with "File | Backup Settings". When you do a restore with "File | Restore Settings" you can choose which of your settings will be restored.

As far as I know an uninstalation will not delete your settings, so you have to do this manually if you want to have a clean installation.

geertvercamer

2010-11-16 22:13

reporter   ~0001352

Heiko,
Thanks.
Where are the settings exactly stored? So I will delete them manually.

Cheers,


Geert

Friedemann

2010-11-17 01:02

administrator   ~0001353

Hi Geert,

for me it doesn't make sense to reinstall GeoSetter. Which server is setup in the program options? Please see attached screenshot... For me this setting works at the moment...

2010-11-17 01:03

 

geertvercamer

2010-11-17 21:30

reporter   ~0001354

Hi Heiko,

the server is set exactly as in the screenshot.
I just wondered if it has something to do with the DNS settings. I don't have a DNS in my IE settings, so I set the Google DNS (8.8.8.8) in Geosetter and it worked.
Not so for the 2nd image :-(
Sometimes switching between no DNS and the Google DNS seems to help, but just for one request to the webservice.
When getting the data after hitting CTRL-E, it seems to work more often. Coincidence problably.
At least I can get the data now after some tries. Not handy, but better than nothing.

Cheers,

Geert

Issue History

Date Modified Username Field Change
2010-11-16 19:44 geertvercamer New Issue
2010-11-16 22:03 heiko Note Added: 0001351
2010-11-16 22:13 geertvercamer Note Added: 0001352
2010-11-17 01:00 Friedemann Status new => assigned
2010-11-17 01:00 Friedemann Assigned To => Friedemann
2010-11-17 01:02 Friedemann Note Added: 0001353
2010-11-17 01:03 Friedemann File Added: geosetter_geonames_server.jpg
2010-11-17 21:30 geertvercamer Note Added: 0001354
2011-02-05 15:34 Friedemann Status assigned => resolved
2011-02-05 15:34 Friedemann Fixed in Version => 3.4.12 Release
2011-02-05 15:34 Friedemann Resolution open => fixed