View Issue Details

IDProjectCategoryView StatusLast Update
0000567GeoSetterUser Interfacepublic2010-06-05 19:19
Reporterjwheatley Assigned ToFriedemann  
Status assignedResolutionopen 
Product Version3.3.48 Release 
Target VersionFixed in Version 
Summary0000567: The map can't be found
DescriptionI keep on receiving the below message for the map window:

The map can't be found at:
Please Fill in the Correct Path at Program Settings

I have looked at previous posts:

but have had no luck with those suggestions.

We do have a proxy and firewall. I have ticked the Use Proxy settings from Internet Explorer checkbox.

I have tried:
and got a map window to display. map has two dots with a red line b/w them

I have tried deleting the map file path. but no luck. Same msg displays.
Additional Informationwindows xp / SP3
IE 7
TagsNo tags attached.


2010-05-26 14:35


map error image.gif (45,194 bytes)
map error image.gif (45,194 bytes)

2010-05-26 14:35


Map settings.gif (60,727 bytes)
Map settings.gif (60,727 bytes)

2010-05-26 14:35


proxy settings.gif (59,794 bytes)
proxy settings.gif (59,794 bytes)

Issue History

Date Modified Username Field Change
2010-05-26 14:35 jwheatley New Issue
2010-05-26 14:35 jwheatley File Added: map error image.gif
2010-05-26 14:35 jwheatley File Added: Map settings.gif
2010-05-26 14:35 jwheatley File Added: proxy settings.gif
2010-06-05 19:19 Friedemann Status new => assigned
2010-06-05 19:19 Friedemann Assigned To => Friedemann