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IDProjectCategoryView StatusLast Update
0001124GeoSetterUser Interfacepublic2017-05-16 22:50
ReporterRaymond Assigned ToFriedemann  
Status assignedResolutionopen 
Product Version3.4.50 beta 
Target VersionFixed in Version 
Summary0001124: Update of ExifTool fails under Windows 8.1 x64
DescriptionI have a fresh installation of Geosetter on a fresh Windows 8.1 x64 system. Geosetter tries to update ExifTool but fails (more or less) silently.

It seems the download of ExifTool works, the progress bar runs to 100% but then Geosetter offers the update again (and again, and again). No error message or similar. ExifTool is still on the old version.
TagsNo tags attached.



2014-04-11 09:17

reporter   ~0002026

It may be that you need to launch Geosetter with Administrative privelages. I had the same problem until I started geosetter with administrative privelages (right-click on the program in the start menu and select "Run as Administrator". This gives Geosetter the privelages to install Exiftool.


2014-04-11 11:15

reporter   ~0002029

@bangedupshins: Thanks! This tip works well. But on my last system with Win 7 I haven't had this issue. Either my installation differs or Win 8.1 differs from Win 7.


2016-08-02 19:47

reporter   ~0002333

I have the same Problem on Win10 x64.

The exif-tool is installed under "C:\Program Files (x86)\GeoSetter beta\tools".
In this path the user has no rights for writing.

I installed only the latest geosetter-beta(3.4.51)


2016-08-02 19:51



2016-08-02 20:13

developer   ~0002334

create the folder <AppData>\GeoSetter\Tools
After you have created the folder Tools the ExifTool update should work


2016-08-02 23:04

reporter   ~0002335

Last edited: 2016-08-02 23:05

View 2 revisions

Now it is working.
On my Win7-System the <AppData>\GeoSetter\Tools directory exist and is used for exiftool. I don't know who installed it. On this system I started with the non-beta version an continued with beta version.

The <AppData>\GeoSetter\Tools path should be installed by the setup program like the other <AppData>\GeoSetter directories.

Thank you for the quick help.

Issue History

Date Modified Username Field Change
2014-03-31 19:04 Raymond New Issue
2014-04-11 09:17 bangedupshins Note Added: 0002026
2014-04-11 11:15 Raymond Note Added: 0002029
2016-08-02 19:47 twoface Note Added: 0002333
2016-08-02 19:51 twoface File Added: geosetter_exif_install_win10.jpg
2016-08-02 20:13 heiko Note Added: 0002334
2016-08-02 23:04 twoface Note Added: 0002335
2016-08-02 23:05 twoface Note Edited: 0002335 View Revisions
2017-05-16 22:50 Friedemann Status new => assigned
2017-05-16 22:50 Friedemann Assigned To => Friedemann